For general feedback about the game.Steam Support
Visit the support site for any issues you may be having with the game or Steam.
Against our explicit instructions, Robin "Judas" Walker somehow managed to sneak a hat into the Hatless Update yesterday. According to him, it's not a hat, it's a pin, and so not technically against the hat embargo. Much like the villain in Lethal Weapon 2, he seems to have found a loophole in the system and is untouchable.
Rest assured we're going to spend the weekend at the library looking up the definition of the word "pin," but in the meantime, our hands are tied, and we have no choice but to tell you about this spectacular deal. Pre-order Portal 2, and you'll get this suspiciously hat-like "pin" to wear proudly. It's like a hat for your chest. (No it's not. -Robin)